Location is close to town and grocery store. Now, typically, this wouldn't be an issue, except for how they did us once we left the house. Broken toilet seat in master, stains on mattress ,broken lids on outside garbage cans, broken shelves in refrigerator, broken blinds, deck not clean, knives not sharp, grill advertised as charcoal on website and confirmed by staff twice, and the cabin didn't smell fresh upon our arrival, was very stale and musty. I hope you will please give us another try and I promise we will bend over backwards to make your stay a pleasant one. We rented a condo in-town from this company for a three day weekend trip. We loved this cabin! Easy arrival/ check in/ check out process. We also have new management. Scenery was beautiful!. The Jacuzzi tub in upstairs room was so relaxing.
I spent $1300 for 3 nights at the alpine view cabin. cozy space for a family.
The cabin was very clean. The sunrise is absolutely amazing. We will share your comments with the owner who does their own decorating.
Thank you!Management. Pinnacle Cabin Rentals 8047 S Main Street Helen, GA 30545 . We never received any check out procedures. It was everything we hoped for and more. And some cabinets were broken around the house. We also couldn't get one of the DVD players to work.
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We were given three trash bags, a couple of dishwasher packs, and one of the bathrooms only had one roll of toilet paper for our entire stay.
The fire pit is nice also.
Beautiful views from the back porch. Now, typically, this wouldn't be an issue, except for how they did us once we left the house.
Grill on back was great for our STEAKS! Cabins in Helen. Very nice, relaxing vacation.
We feel our cleaning fee is line with other cabin rental companies.
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I am unaware of your case because it was before my time. I found out they had stayed with a cabin rental company called, Cabin Rentals of Helen. There was a pricey cleaning fee you pay upfront however your told to wash your own dishes & remove the trash, place furniture back as it was found. Learn more. If so, we will gladly give you a good discounted rate and will work very hard making your trip happy and relaxing. Seeing that a forked out a small fortune for this trip. Thank god I brought a big knife and used that. They contacted one of us stating that there was throw up in the hot tub and that they were charging us a fee for that.
Yelp users haven’t asked any questions yet about Cabin Rentals of Helen. Quiet neighborhood on private gravel road, please no ATVs or motorcycles. They said they could get us a "hot spot" in the morning.
Im giving this place 4 stars off the view alone.
We went back to the office the next morning and they didn't even know we had checked in.
It was getting close to their closing time so we called back in 10 minutes. Company is horrible and unaccommodating. Both propane tanks were empty.
First off, for a house that size, and for a weekend stay costing roughly $1200+, you would think they would have an array of kitchen utensils to be used. And the sink was leaking. But when you return, we will give you a discount. I do not know if you called the office and reported these issues or not since it was before my time. The location is very close too Helen but also just far away enough to avoid all the traffic in town.
Cabin Rentals of Helen has a collection of vacation homes, cabins, golf resort cabins, and vacation spots that are located around downtown Helen, Georgia, and extend to the outskirts of Sautee Nacoochee, Lake Burton and beyond with secluded, river, lake and spectacular Georgia mountain view cabins.
It rang over 20 times and no answer. I didn't understand why they couldn't do that now but I guess they just didn't want to. Sumptuously furnished, fully-equipped, meticulously maintained, Cabin Rentals of Helen, Sautee & Lake Burton's vacation properties are sure to make you feel at home during your next vacation to Helen, Georgia!…. None of threw up in there. Our rental cabins are secluded enough for a honeymoon, yet close enough to the major attractions and events of Helen, Sautee, Clayton, Cleveland, Blairsville, Blue Ridge and Hiawassee to satisfy those looking for a great mountain getaway. This has helped our guest and us.
He called on his phone and they answered right away.
Also, saw a black bear our last night there and he/she came back to see us off the next morning! Spacious rooms and great amenities. Sumptuously furnished, fully-equipped, meticulously maintained, Cabin Rentals of Helen, Sautee & Lake Burton's vacation properties are sure to make you feel at home during your next vacation to Helen, Georgia! Whether it's the new company or the old company. Great cabin selection; helpful at the front desk; had cabins within walking distance - we really liked our cabin; were very accommodating and let us drop the key off later.I'd use these guys again.
"After ditching a slum hotel down the street, my significant other and I went to the SureStay to get a room!! It took roughly 5 hours for the house to cool off to 73 degrees. Beautiful... Gas fireplace would has e been nice in the evening. The cabin is not nice like in the pictures everything is kinda crappy. It was getting close to their closing time so we called back in 10 minutes. They said they could get us a "hot spot" in the morning.
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